Policies and Helpful Information

Below you'll find specific information for Cardinal House and, if you continue to scroll down, Raven Place.  If anything is still unclear please give us a call or text at 740-395-1316.  

Policies may be changed at any time.


Cardinal House

About the Hot Tub

Cardinal House features a 4 person hot tub.  The cover is removable and we ask that you set it on the deck under the window against the house while in use and that you replace the cover when you're finished.  

The hot tub controls are very simple.  The whirlpool button turns on the jets and the lightbulb button turns on the led lights.  The lights change color or can be set at a specific color.  Just keep pressing the lightbulb button until you land on the desired setting for lights. the power of the jets can be set by turning the round, gray knob.  When you're finished using the hot tub, please use this knob to turn the jets all the way down and then turn off the hot tub by pressing the whirlpool and light bulb buttons.

There is a little blue and white float in the hot tub tethered to the side.  Leave this float in the hot tub as it contains tablets to ensure that the water remains sanitary.  Also, please leave the float tied because the filter tries to eat it if it's loose.

ADJUSTING THE WATER LEVEL should not be necessary for just two people, but may be necessary for four.  If the hot tub starts to overflow please remove some water by scooping and dumping it out onto the ground away from the control panel.  When you're finished using it, if the black filter is "sucking air" after everyone is out, please add more water as that can damage the hot tub.

DO NOT ADD ANY CHEMICALS TO THE HOT TUB.  This means no soaps, no shampoos or conditioners, no bath oils, no massage oils, no bath bombs, no bubblebath, etc.  The hot tub is just for people wearing either bathing suits or birthday suits.  IF I HAVE TO DRAIN THE HOT TUB AFTER YOUR STAY THERE WILL BE ADDITIONAL CHARGES TO COVER LOST USE FOR THE NEXT GUEST DUE TO HEATING TIME AND CHEMICAL COSTS.

Cancellation Policy

If you cancel anytime a one night rental fee will be charged to your credit card. If you cancel within 14 days of your arrival date your credit card will be charged the full rental fee. No rebooking or changes to the reservation. No shows will be charged the full amount of the reservation. In the event of your early departure, we cannot give a refund. We also cannot give a refund for cancellations due to inclement weather.

Basic Rules

Check in after 2:00pm  Check Out at 10:00am

Please clean up and lock the door when you leave.

No Smoking  No ATVs  No Parties

No Pets - unless they're service dogs

Must be at least 18 to reserve

2 Night minimum stay  *  Rental fee is charged as soon as you make the reservation

By Reserving Cardinal House you accept that you will be charged extra for any damages or if excessive cleaning is required after your stay.

What does "Autism Friendly" mean?

At Rookery Hills "Autism Friendly" means that we're not going to call you and ask you "to please be quieter". If something gets broken during your stay we will have to charge you for damages, BUT we won't be angry and we won't shame anyone. We just ask that you let us know asap so that we can hopefully fix it before our next guests arrive.

We WILL do anything we can to accommodate your family's needs.  If you would like certain things put away before your arrival, just let us know.  If your family is on a special diet, we will make sure the kitchen is spotless. (We already keep things freakishly clean, but we'll make sure you won't have to worry about cross contamination.) 

If there's something we haven't mentioned here that you would need us to do to make your stay with us happier and easier, please just let us know! 

Parking

Please don't block the driveway at Cardinal House.  Instead park to the left of the driveway on the gravel patch we've made for you.  We live further up the driveway and we'd hate to have to disturb you to be able to get out.


 
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Raven Place

Our RV spot with water, electric, and sewer...

 

Basic Rules

No Parties  *  Must be at least 18 to reserve  *  No ATVs  

The Raven Place site must be kept tidy at all times  * Full rental fee is charged at time of reservation

You may gather fallen wood from the forest to burn in the fire ring, but you may NOT cut anything off of standing trees.

By reserving Raven Place you accept that you will be charged for any damages.

Parking Recommendations

Because of the angle of the driveway at Raven Place, we STRONGLY recommend that you approach us from Route 93 and not Route 50.  You won't be able to make the sharp turn necessary from that direction unless you're pulling something very, very tiny. If you do come in from Route 50 you should drive past us and go another 4 or so miles to turn around at Lake Rupert OR go a little further than that all the way to Route 93 and you can turn around at the gas station where SR 683 ends.  They have a truly huge parking lot.  You'll also want to turn left out of our driveway at the end of your stay (toward Route 93).

Once you're actually on the property you may either pull straight into the spot or back in by driving up a hill to the right of the driveway first.  Don't pull too far forward into the spot as the septic system is right there.

About the Hookups

We will be adding close up photos in the picture gallery of the hookups within the next day or so.

Pets

Leashed pets are welcome.  We ask that you please clean up after your dogs.

We are not responsible for anything that happens to any animals you bring with you.

Cancellation Policy

If you cancel anytime a one night rental fee will be charged to your credit card. If you cancel within 14 days of your arrival date your credit card will be charged the full rental fee. No rebooking or changes to the reservation. No shows will be charged the full amount of the reservation. In the event of your early departure, we cannot give a refund. We also cannot give a refund for cancellations due to inclement weather.